This document is in effect, but it has not yet been reviewed by an attorney. If it changes in a material way, we will tell you before the change applies.
This Acceptable Use Policy is part of the Terms of Service. You and your team must not use Yardscale to:
- Break the law or help others do so, including consumer protection, privacy, anti-spam, telemarketing, pesticide and tax laws.
- Get into accounts or data without permission, share logins between businesses, or try to see another business's information.
- Commit fraud: fake businesses or customers, unauthorised card charges, charging cards without the customer's authorisation, or misleading quotes and invoices.
- Harass, threaten or abuse anyone, or send hateful or obscene content.
- Send spam: email or text people who have not agreed to hear from you, use bought or rented contact lists, ignore unsubscribe or STOP requests, or remove required footers.
- Upload malicious software, or content that infringes someone else's rights.
- Collect data without permission: scrape the Service, harvest the free tools or public quote pages, or bulk-download information you are not entitled to.
- Misuse AI features: try to make the assistant reveal another business's information, get around its limits, create unlawful or deceptive content, or enter sensitive information it is not meant for.
- Overload the Service: automated or excessive requests, or excessive use of maps or AI, or anything that slows it down for others. Respect rate limits and plan allowances.
- Get around plan limits: seat limits, measuring allowances, locked features or trial limits, or creating repeated trials.
- Misuse connected services: break Stripe, Mapbox, Twilio or Anthropic terms through Yardscale, or use Yardscale's maps or imagery outside Yardscale.
- Test or attack our security, unless we have agreed in writing. Please report security problems to yardscaleapp@gmail.com.
Enforcement
- We may look into suspected violations, and remove content or limit features (for example, pause messaging or AI) to stop harm.
- Where reasonable, we will contact the business owner first, explain the problem and give time to fix it.
- For serious or repeated violations, or a risk to people, the Service or our providers, we may suspend the account right away (it becomes read-only) or end it under the Terms.
- We may report illegal activity to the authorities and cooperate with lawful requests.
- To appeal a suspension, reply to our notice or email yardscaleapp@gmail.com.